Unlock Your Brain’s Full Potential with AI and Neuroscience

TERMS AND CONDITIONS

Last updated October 15, 2024

AGREEMENT TO OUR LEGAL TERMS

We are Retured (“The Firm”, "we", "us”, "our"), a firm in India at Bengaluru, Karnataka.

We operate the website https://retured.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

Retured is a platform dedicated to redefining learning by emphasising real-world, hands-on research experiences over conventional academic degrees. It focuses on empowering individuals through fearless exploration and active participation in groundbreaking projects that push the boundaries of knowledge and innovation. Retured offers programs where participants can collaborate on significant, real-time research initiatives, fostering both personal growth and contributions to cutting-edge discoveries.

You can contact us by email at support@retured.com or by mail to Bengaluru, Karnataka, India.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and The Firm, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by support@retured.com, as stated in the email message. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

TABLE OF CONTENTS

1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
3. USER REPRESENTATIONS
4. USER REGISTRATION
5. PRODUCTS
6. PURCHASES AND PAYMENT
7. REFUNDS POLICY
8. PROHIBITED ACTIVITIES
9. USER GENERATED CONTRIBUTIONS
10. CONTRIBUTION LICENSE
11. GUIDELINES FOR REVIEWS
12. SERVICES MANAGEMENT
13. PRIVACY POLICY
14. COPYRIGHT INFRINGEMENTS
15. TERM AND TERMINATION
16. MODIFICATIONS AND INTERRUPTIONS
17. GOVERNING LAW
18. DISPUTE RESOLUTION
19. CORRECTIONS
20. DISCLAIMER
21. LIMITATIONS OF LIABILITY
22. INDEMNIFICATION
23. USER DATA
24. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
25. MISCELLANEOUS
26. CONTACT US

OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or would subject Retured to any registration requirement within such jurisdiction or country. These Services are governed by the laws of India, and Retured makes no representations that the Services comply with or are appropriate for use in other jurisdictions. Users accessing the Services from locations outside India do so on their own initiative and agree that they are solely responsible for compliance with local laws. Retured disclaims any liability for violations of local laws resulting from such access and is not responsible for meeting any foreign registration requirements or restrictions. We recommend consulting local authorities to ensure compliance before accessing the Services if you are located outside India.

INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright, trademark, and other intellectual property laws in India and applicable international treaties..

The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable licence to:

solely for your personal, non-commercial use. Any modification, reproduction, redistribution, or other exploitation of our Content or Marks beyond this limited use is strictly prohibited without our prior written permission.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: support@retured.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content. Any permitted use of our Content or Marks must clearly identify Retured as the owner or licensor, along with any applicable copyright notices.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions and contributions

Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

Contributions: The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material ("Contributions"). Any Submission that is publicly posted shall also be treated as a Contribution.

You understand that Contributions may be viewable by other users of the Services.

When you post Contributions, you grant us a licence (including use of your name, trademarks, and logos): By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and licence to: use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions (including, without limitation, your image, name, and voice) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicense the licences granted in this section. Our use and distribution may occur in any media formats and through any media channels.

This licence includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide.

By sending us Submissions or making Contributions, you agree to assign all intellectual property rights in such Submissions to Retured and grant us an unrestricted license to use, reproduce, and display Contributions. You also confirm that you hold all necessary rights in your Submissions and Contributions and that they do not infringe third-party rights. Any content we deem inappropriate or in violation of these Terms may be removed without notice.

You are responsible for what you post or upload: By sending us Submissions and/or posting Contributions through any part of the Services or making Contributions accessible through the Services by linking your account through the Services to any of your social networking accounts, you:

You are solely responsible for your Submissions and/or Contributions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.

We may remove or edit your Content: Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice if in our reasonable opinion we consider such Contributions harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to the authorities. We may remove or edit any Contributions without prior notice if we deem it necessary.

Copyright infringement

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately refer to the "COPYRIGHT INFRINGEMENTS" section below.

USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all registration information you submit is true, accurate, current, and complete, and you will promptly update such information as necessary; (2) you have the legal capacity to enter into a binding contract, are at least 18 years of age (or of legal age in your jurisdiction), and are not restricted from doing so by any applicable laws; (3) you agree to comply with these Legal Terms and all applicable laws, including those related to intellectual property, data privacy, and online conduct; (4) you will not access the Services through automated means, including bots or scripts, without prior written permission; (5) you will not use the Services for any illegal or unauthorised purpose, including unauthorised data mining, scraping, or deceptive practices; and (6) your use of the Services will not violate any applicable laws or regulations.

If we find any information you provide to be untrue, inaccurate, outdated, or incomplete, or if we determine that you have otherwise violated these Legal Terms, we reserve the right to suspend or terminate your account and prohibit any current or future use of the Services. In such cases, you agree to indemnify Retured for any damages or liabilities incurred due to your misrepresentations or unauthorised use of the Services.

USER REGISTRATION

You may be required to register to use the Services. Retured offers free registration, though certain services may require payment. Please refer to our website or app for details on available services. By registering, you agree to keep your password confidential and accept responsibility for all activities under your account. Retured reserves the right to modify or reclaim any username deemed inappropriate or in violation of our guidelines, including usernames that may be offensive, trademarked, or impersonative.

Age Requirements

Users must meet the following age requirements for registration:

If you are between 13–18 years (for the USA/UK) or 16–18 years (for the EU) and below the age of majority in your jurisdiction, you represent that you have obtained parental consent to use the Platform. For minors under these age limits who wish to access the Platform, a parent or legal guardian ("Parent") must consent to these Terms and agree to supervise the minor’s use. Parents assume full responsibility for the minor's use and agree to hold Retured harmless for any actions taken by the minor.

Retured reserves the right to terminate or restrict your account if it is found that age requirements are not met or proper consent is not obtained. Retured does not independently verify ages or assume responsibility for ensuring compliance with these age requirements.

Parental Consent for Minor Users

If you are a Parent permitting a minor’s use of the Platform, you agree to these Terms and assume responsibility for supervising the minor’s use. Parents must agree that their liability extends to any misuse or breach of these Terms by the minor. Minors are not eligible to register independently, and it is assumed that any minor usage is enabled and supervised by a consenting Parent.

PRODUCTS

All products are subject to availability. Retured reserves the right to discontinue, modify, or replace any products at any time for any reason. Prices for all products are subject to change without prior notice. For subscription-based products, price changes will apply to new subscriptions or renewals, and we will notify users of any adjustments that may affect their upcoming subscription renewals.

In the event of typographical errors or inaccuracies in product pricing or descriptions, Retured reserves the right to correct such errors and cancel any orders placed at the incorrect price. All purchases are subject to our Refund and Return Policy, which may outline conditions for refunds, returns, or exchanges.

For subscription-based products, subscriptions will automatically renew unless cancelled by the user before the renewal date. Users may cancel subscriptions through their account settings or by contacting support before renewal to avoid additional charges. Retured shall not be liable for any loss or damage arising from the unavailability, modification, or discontinuation of any products, including any reliance on product availability or future releases.

PURCHASES AND PAYMENT

We accept the following forms of payment:

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. It is your responsibility to promptly update account and payment information, including email address, payment method, and payment card expiration date, to ensure successful transaction processing. If a transaction fails due to outdated or inaccurate information, we reserve the right to suspend the transaction until updated information is provided. All payments will be processed in INR, and you are responsible for any currency conversion fees or foreign transaction fees charged by your payment provider.

Applicable sales tax and additional fees, including service charges, may be added to your purchase total as required by law. Prices are subject to change without notice, and any adjustments will apply to new purchases or renewals only.

Order Authorization and Chargebacks

By completing a transaction, you authorise Retured to charge your chosen payment provider for the amount of your purchase. Unauthorised chargebacks or payment disputes may result in account suspension and potential legal action. Please review our Refund and Return Policy for details on eligible refunds, returns, or cancellations before completing your purchase.

Order Limitations and Refusals

We reserve the right to refuse or limit any order placed through the Services at our discretion. Order limits may apply based on criteria such as user purchase history, account status, or if the order appears intended for resale or non-personal use. Additionally, orders placed by or under the same customer account, payment method, or shipping address may be restricted.

Pricing Corrections

In the event of a pricing or typographical error, Retured reserves the right to correct the error and adjust or cancel your order. If a pricing correction is made after payment has been requested or received, you will be notified and may choose to continue the purchase at the corrected price or receive a full refund.

REFUNDS POLICY

Please review the following refund guidelines before making any purchase:

For Courses, Projects, or Classes

For Webinars, Hands-On Live Sessions, and Tech Sessions

Additional Terms

All refund requests are processed within 28 business days of approval, though timelines may vary depending on your payment provider. For any questions regarding refunds or assistance with your request, please contact our support team at support@retured.com.

You agree to indemnify and hold Retured harmless from any claims, penalties, costs, and expenses arising directly or indirectly in relation to refund requests, disputes, or issues related to transactions conducted through the Services.

Retured reserves the right to modify the Refund Policy at any time. Any updates will be effective upon posting to the Services.

PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

USER GENERATED CONTRIBUTIONS

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. By submitting Contributions, you grant us an irrevocable, perpetual, non-exclusive, transferable, royalty-free, worldwide right and licence to use, copy, adapt, modify, publish, translate, create derivative works from, distribute, and display your Contributions in any media or distribution methods now known or later developed. We reserve the right to review, monitor, edit, or remove any Contributions at our sole discretion without notice, especially if they violate these Terms or are deemed inappropriate or harmful. When you create or make available any Contributions, you thereby represent and warrant that:

Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.

CONTRIBUTION LICENCE

By posting your Contributions to any part of the Services, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and licence to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorise sublicenses of the foregoing. The use and distribution may occur in any media formats and through any media channels.

This licence will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.

This licence is non-exclusive, meaning you retain ownership of your Contributions and may continue to use them for personal purposes; however, our licence allows us to use your Contributions freely and without restriction for any purposes related to the Services. We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorize any Contributions to place them in more appropriate locations on the Services; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.

GUIDELINES FOR REVIEWS

We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organise a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you grant us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable right and licence to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to the review. We may use your reviews for promotional, marketing, or other business purposes without further notice or compensation.

You agree to indemnify and hold Retured harmless from any claims, liabilities, or damages arising from your reviews, including claims of defamation, copyright infringement, or violation of privacy rights.

SERVICES MANAGEMENT

We reserve the right, but not the obligation, to:

  1. Monitor the Services for violations of these Legal Terms, which may include the use of automated tools, algorithms, or manual review processes. However, we are not obligated to monitor the Services or Contributions, and failure to monitor or act upon violations does not constitute a waiver of our rights.
  2. Take appropriate legal or equitable action against anyone who, in our sole discretion, violates the law or these Legal Terms. This may include, without limitation, reporting such users to law enforcement authorities, seeking injunctive relief, pursuing damages, or taking other remedies available under applicable law.
  3. In our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof for any reason, including but not limited to violations of these Legal Terms.
  4. In our sole discretion and without limitation, notice, or liability, remove from the Services or otherwise disable all files and content that are excessive in size, burdensome to our systems, or harmful to the integrity of the Services. This includes, but is not limited to, files containing malware, spam, or other content that significantly impacts system performance or bandwidth.
  5. Otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

We disclaim any liability for actions taken under this section, including the disabling or removal of Contributions or files, or the reporting of users to law enforcement authorities. All actions taken under this section are at our sole discretion and are intended to maintain the safety, security, and integrity of the Services.

PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy: https://retured.com/legal/privacy.html. It is your responsibility to carefully review our Privacy Policy to understand how we collect, use, and protect your personal data.

By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. We are committed to complying with applicable data protection laws, including those governing cross-border data transfers, and will process your personal data in accordance with our Privacy Policy.

Please be advised that the Services are hosted in India. By accessing the Services from a region with laws or requirements governing personal data collection, use, or disclosure that differ from the applicable laws in India, you acknowledge and expressly consent to the collection, transfer, storage, and processing of your data in India. If local laws in your region conflict with the data processing practices outlined in our Privacy Policy, you must refrain from using the Services.

We employ reasonable technical and organisational measures to safeguard your personal data from unauthorised access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, you may notify us using the contact information provided below (a "Notification"). Please ensure that your Notification includes the following:

Submit your Notification to:

Email: support@retured.com
A copy of your Notification may be sent to the person who posted or stored the material addressed in the Notification. If you are unsure whether the material located on or linked to by the Services infringes your copyright, you should consider contacting an attorney before submitting a Notification. Please note that pursuant to applicable law, you may be held liable for damages if you make material misrepresentations in a Notification.

Counter-Notification

If you believe your material was removed or disabled in error, you may submit a counter-notification to dispute the claim. Your counter-notification must include:

Please submit your counter-notification to: support@retured.com.

Our Actions

We reserve the right to remove or disable access to material alleged to be infringing and to terminate the accounts of repeat infringers in accordance with applicable laws and our policies. We are not liable for any actions taken in good faith to address copyright infringement claims, including the removal of allegedly infringing content.

Additional Information

The Services are hosted in India and subject to Indian copyright laws. If you access the Services from outside India, please be aware that copyright laws in your jurisdiction may differ.

TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services.

WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, TO DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

Grounds for termination may include, but are not limited to:

Upon termination or suspension of your account for any reason, you must immediately cease all use of the Services. Provisions of these Legal Terms that by their nature should survive termination, including but not limited to intellectual property rights, indemnifications, disclaimers, and limitations of liability, shall remain in effect.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you are acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive remedies.

If you believe your account was terminated or suspended in error, you may contact us at support@retured.com to request a review. We are under no obligation to reinstate accounts, and all decisions are made at our sole discretion.

We reserve the right to retain and use any content or information as necessary to comply with legal obligations, resolve disputes, or enforce our rights. We disclaim any liability to you or any third party for any actions taken in connection with termination or suspension of your account, including deletion of your content or account.

MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services, and this includes the right to discontinue support for certain features, functionalities, or versions of the Services. You agree that we will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee that the Services will be available at all times. Access to the Services may be interrupted due to hardware, software, or other issues, or for maintenance, updates, or other actions necessary to ensure the proper functioning of the Services. Your access to the Services may also be suspended or restricted due to emergency situations, security concerns, or legal obligations. While we will attempt to limit the frequency and duration of any planned interruptions, we are not obligated to provide notice of such interruptions.

You are responsible for maintaining backups of any data, content, or information you store or process through the Services. We are not liable for any data loss resulting from interruptions, modifications, or discontinuance of the Services. To the fullest extent permitted by law, we disclaim all liability for any direct, indirect, incidental, consequential, or punitive damages arising from your inability to access or use the Services, including during maintenance or interruptions.

Nothing in these Legal Terms obligates us to maintain or support the Services or to supply any corrections, updates, or releases in connection with the Services. You agree that Retured will not be liable for any losses incurred if all or part of the Services becomes unavailable at any time or for any period.

Third-Party Services and Links

The Services may include links to third-party websites, applications, or services. These links are provided for your convenience, and we do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites or services. You access third-party services at your own risk and are solely responsible for reviewing their terms and conditions.

GOVERNING LAW

These Legal Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or related to these Legal Terms, including their validity, interpretation, or breach, shall first be resolved through good-faith negotiation. If such negotiation fails, the dispute shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration proceedings shall be conducted in Bengaluru, Karnataka, India, in the English language. The award rendered by the arbitrator(s) shall be final and binding on all parties.

If arbitration is not required or enforceable, you agree that any legal action or proceeding shall be brought exclusively in the courts located in Bengaluru, Karnataka, India. You irrevocably consent to the jurisdiction of such courts and waive any objections, including claims of forum non conveniens.

These Legal Terms apply irrespective of your location, and you agree that your use of the Services constitutes consent to the jurisdiction of the courts in India for any disputes.

DISPUTE RESOLUTION

Informal Negotiations

To expedite resolution and control the costs of any dispute, controversy, or claim related to these Legal Terms (each a “Dispute”), the Parties agree to first attempt to resolve the Dispute informally for at least thirty (30) days before initiating arbitration. Such informal negotiations shall commence upon written notice from one Party to the other Party.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute shall be referred to and finally resolved by arbitration in accordance with the rules of the Indian Council of Arbitration (ICA). The arbitration shall be conducted by a panel of three (3) arbitrators, with each Party appointing one arbitrator, and the two arbitrators jointly appointing the third arbitrator. The seat and venue of the arbitration shall be Bengaluru, Karnataka, India, and the language of the proceedings shall be English. The governing law of these Legal Terms shall be the substantive laws of India, without regard to its conflict of laws principles.

The decision of the arbitration panel shall be final and binding on the Parties and may be enforced in any court of competent jurisdiction. The Parties agree to bear their respective arbitration costs unless otherwise awarded by the arbitrators.

Restrictions

To the fullest extent permitted by applicable law:

  1. Arbitration shall be limited to the Dispute between the Parties individually.
  2. No arbitration shall be joined with any other proceeding or brought on a class-action basis.
  3. No Dispute may be brought in a representative capacity on behalf of the general public or any other persons.

If any part of this restriction is found unenforceable, the Dispute shall proceed in an individual capacity to the maximum extent permitted by law.

Exceptions to Informal Negotiations and Arbitration
The following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration:

If these exceptions apply, the Dispute shall be resolved exclusively in the courts located in Bengaluru, Karnataka, India, and the Parties irrevocably consent to the jurisdiction of such courts.

Time Limits

Any claim or Dispute must be initiated within one (1) year after the cause of action arises; otherwise, the claim or Dispute is permanently barred.

Final Agreement

By agreeing to these Legal Terms, you waive your right to a jury trial or to participate in a class-action lawsuit, to the fullest extent permitted by applicable law.

CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including but not limited to descriptions, pricing, availability, policies, functionality, or other user-facing information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

Corrections or updates to pricing, availability, or other information will not apply retroactively to orders or services already confirmed, unless required by law. We are not liable for any losses, damages, or inconveniences caused by typographical errors, inaccuracies, omissions, or reliance on incorrect information before it is corrected.

We are under no obligation to notify users of corrections, changes, or updates made to the Services. Users are encouraged to review the information on the Services periodically to ensure its accuracy.

DISCLAIMER

The Services are provided on an "AS-IS" and "AS-AVAILABLE" basis. You agree that your use of the Services is at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services and your use thereof, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

1. General Disclaimers

2. Third-Party Disclaimers

3. Force Majeure

4. Jurisdiction-Specific Exceptions

5. User Responsibility

Final Statement
We are not responsible for any losses, damages, or inconveniences caused by your use of the Services or reliance on any content provided. By using the Services, you acknowledge and accept these limitations.

LIMITATIONS OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR PARTNERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES. THIS LIMITATION APPLIES TO ALL CLAIMS, INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR STATUTORY CLAIMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (1) THE AMOUNT PAID BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO THE CAUSE OF ACTION ARISING, OR (2) INR 500, IF NO PAYMENT WAS MADE.

WE SHALL NOT BE LIABLE FOR ANY FAILURE OR DELAY IN PERFORMANCE RESULTING FROM EVENTS BEYOND OUR REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, NATURAL DISASTERS, GOVERNMENT ACTIONS, OR TECHNICAL FAILURES.

CERTAIN LAWS, INCLUDING THE INDIAN CONSUMER PROTECTION ACT, 2019, AND OTHER JURISDICTION-SPECIFIC LAWS, MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. IN SUCH CASES, THESE LIMITATIONS WILL APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand (including reasonable attorneys' fees and expenses proportionate to the claim) made by any third party due to or arising out of:

  1. Your Contributions;
  2. Your use or misuse of the Services;
  3. Your breach of these Legal Terms;
  4. Your breach of any representations and warranties set forth in these Legal Terms;
  5. Your violation of the rights of a third party, including but not limited to intellectual property rights; or
  6. Any overt harmful act toward another user of the Services with whom you connected via the Services.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us. You agree to cooperate, at your expense, with our defence of such claims. We also reserve the right to pursue independent legal action, at our sole discretion, in addition to or instead of assuming the defence.

We will use reasonable efforts to notify you of any such claim, action, or proceeding subject to this indemnification within a reasonable time after becoming aware of it, using the contact information you provide. This indemnity obligation does not apply to claims arising solely from our gross negligence, willful misconduct, or breach of these Legal Terms.

USER DATA

We may maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. We will retain your data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.

Although we perform routine backups of data for operational purposes, we do not guarantee the completeness or recoverability of any data. You are solely responsible for maintaining independent backups of all data that you transmit or generate using the Services.

We will take reasonable measures to protect your data against unauthorized access, loss, or corruption in accordance with applicable data protection laws. However, you agree that we shall have no liability to you for any loss or corruption of such data, and you hereby waive any right of action against us arising from any such loss or corruption.

We are not responsible for data handled by third-party services or integrations connected to the Services. By using the Services, you acknowledge that you understand and accept these limitations.

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By visiting the Services, sending us emails, and completing online forms, you consent to receive electronic communications. This includes emails, messages, notifications, and any interactions via the Services or associated platforms. You agree that all agreements, notices, disclosures, and other communications provided electronically, whether via email or on the Services, satisfy any legal requirement that such communication be in writing.

YOU HEREBY CONSENT TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO THE ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. ELECTRONIC SIGNATURES SHALL HAVE THE SAME LEGAL EFFECT AS HANDWRITTEN SIGNATURES UNDER APPLICABLE LAWS, INCLUDING THE INFORMATION TECHNOLOGY ACT, 2000. YOU AGREE NOT TO DISPUTE THE VALIDITY OR ENFORCEABILITY OF ELECTRONICALLY SIGNED DOCUMENTS.

By using the Services, you consent to receive electronic communications. You may withdraw your consent by contacting us at support@retured.com. However, withdrawing consent may affect your ability to use certain features of the Services.

We are not liable for any delays, failures, or errors in the delivery of electronic communications caused by factors beyond our reasonable control, including technical malfunctions or network issues.

You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction requiring an original signature, delivery, or retention of non-electronic records, or payments or credits made by non-electronic means.

MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.

Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. Any waiver must be made in writing and signed by an authorised representative of Retured. These Legal Terms operate to the fullest extent permissible by law.

We may assign any or all of our rights and obligations to others at any time without notice or consent. You may not assign or transfer any of your rights or obligations under these Legal Terms without our prior written consent.

We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, technical failures, or interruptions in communication networks.

If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision shall be deemed severable and replaced with a valid and enforceable provision that comes closest to the intention underlying the invalid provision.

There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or your use of the Services. You agree that your use of the Services does not establish you as our employee, agent, or legal representative for any purpose.

You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defences you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Term

CONTACT US

For questions, complaints, technical support, or further information regarding the Services, please contact us through the details provided below. Our customer support team is available from 9 AM to 6 PM IST, Monday to Friday.

Contact Information:

Email: support@retured.com

Retured
Bengaluru, Karnataka
India
We will try to respond to your inquiries within [3–5] business days.

If your issue is not resolved to your satisfaction, you may escalate the matter by emailing escalation@retured.com or using an alternative contact method provided above.